© 2012 elle+cie. All Rights Reserved.
Founded in 2011, elle+cie has quickly become the go-to line for every day, delicate 14K & 18k jewelry. Floating necklaces, cognac diamonds and semi precious gems are the cornerstone of the collection. Rustic diamonds, labradorite, sapphire, moonstones and rutilated quartz slices are just some of the materials used in their most popular pieces. Graceful and ethereal necklaces, stacking rings and earrings round out the collection. Before launching elle+cie, partners Colleen Bub and Lauren Karny collaborated on an array of creative projects. A native of South Africa, Colleen worked in the clothing design business before starting a family. Lauren, a Northern California native worked in advertising for 15 years. The two met through their daughters and quickly discovered their mutual love for art, design and jewelry. The name of the company, elle+cie is a play on their initials.
All of the jewerly in our collections has been hand-fabricated. As with any product, natural wear and tear or an accident might result in a piece of jewelry becoming damaged or broken. We urge you to send anything in this condition back to us for evaluation. Once we look at the piece, we will determine what course of action to take. This process may take 2-4 weeks and, depending on the situation, may have an associated charge . If you have any questions about this process, please do not hesitate to call us at (310) 486-8174 - we are here and eager to help.
return policy :
If you decide that what you have ordered is not right for any reason, please feel free to send it back to us insured and pre-paid (we will not accept CODs). The jewelry must arrive unworn, in pristine condition, in the original packaging and with the receipt - within 7 days of receiving the order. If these requests are met, you will receive a full credit minus the original shipping charge. We also like to know why you are returning it, so please note if possible!
We process returns the same day they are received and will send an email confirmation. Keep in mind that, depending on the cycle of your credit card, it may take 2-10 days for the refund to post to your account.
Please request return address via email.
Like returns, we will accept exchanges if you send the item back to us, pre-paid and insured, within 7 days of receiving it. The jewelry must arrive unworn, in pristine condition, in the original packaging and with the receipt. Please email us at email@example.com to give us a heads up, or just send it back with a note explaining what you would like us to send instead. Sorry, no CODs will be accepted.
returns / exchanges / repairs